Terms of Service
The terms for your family’s use of Family Scoop.
1. Agreement and service
By creating an account or using Family Scoop, you agree to these terms. If you don’t agree, please don’t use the service. Family Scoop gathers family information, selected calendar events and school updates into personalized newsletters. It’s an organizational tool, not an official school record, emergency service, or legal, medical or financial adviser.
2. Accounts and family permissions
You must be at least 18 and legally able to enter this agreement to create an account. Keep your login secure and provide accurate information. Only connect accounts you’re authorized to access, and only share family or children’s information with recipients you’re authorized to include. Get permission from recipients before adding their email addresses. You’re responsible for your account and recipient settings; contact us if you suspect unauthorized access.
3. Acceptable use
Don’t use the service for unlawful activity, harassment, spam, infringement, unauthorized surveillance, or sharing information without permission. Don’t try to bypass access controls, misuse Google permissions, introduce malicious code, overload the service or access another family’s information. We may restrict or suspend access for violations, security risks or legal requirements, with notice where reasonably possible.
4. Subscriptions and billing
Basic is $3.99/month or $39/year; Plus is $9.99/month or $99/year, in USD. A card is required to start the 14-day free trial (Plus by default, or Basic). If you cancel before the trial ends, you won’t be charged. Otherwise, when the trial ends your chosen plan renews automatically every month or year until canceled. Listed prices don’t include sales tax. Stripe handles payments; any applicable tax is calculated at checkout and added to the listed price, and the total due is shown before you pay. Plan changes may be prorated and keep your billing interval. A Basic subscription grants Basic features immediately, even during remaining trial time. Cancel through the billing options in Settings or contact support for help; cancellation stops renewal, with access through the paid period. Refund requests are reviewed individually, subject to applicable law. We’ll tell you about material price changes before renewal. Payment features are currently in test mode; test transactions are not real charges.
5. Google integrations and user data
Family Scoop’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Google connection is optional. Gmail access is read-only and application use is limited to the school/teacher senders you list and, if you turn on Grades & missing work, school grade-alert emails; selected calendars are read for your schedule. Optional school-date auto-add uses event permissions only to create school events and delete app-added events. Connecting Google doesn’t authorize us to send email through Gmail or change unrelated calendar events. You may disconnect at any time.
6. Your content and third-party services
You keep your rights in the information you provide. You grant us only the permission needed to process and deliver it for the features you choose. Google, schools, weather and menu sources, the AI service and payment and email providers are independent services with their own terms and availability. We don’t guarantee that third-party information will be available, current or complete. Check important dates, deadlines, meals and instructions with the original source.
7. AI and delivery limitations
AI summaries and Help replies can be incomplete or incorrect. Don’t rely on them as the only source for important decisions. Newsletter delivery times are approximate and messages can be delayed, filtered or unavailable. You remain responsible for checking original school messages and calendars. Features marked “Coming soon” are not a promise of availability or a delivery date.
8. Ending your account
You may stop using the service, disconnect Google or delete your account in Settings. Account deletion removes family records and connected credentials as described in the Privacy Policy; it doesn’t cancel a paid subscription, so cancel renewal before deleting or contact support for help. We may end access for a material violation or if the service is discontinued. Where practical, we’ll notify you so you can keep information you need.
9. Disclaimers and limitation of liability
To the fullest extent permitted by law, the service is provided as is and as available, without warranties of merchantability, fitness for a particular purpose, non-infringement or uninterrupted operation. We aren’t liable for indirect, incidental, special or consequential losses, lost profits or missed school events. Our total liability for claims relating to the service is limited to the amount you paid us in the 12 months before the claim. These limits don’t exclude liability or consumer rights that can’t lawfully be excluded, including for fraud or willful misconduct.
10. Governing law and disputes
These terms are governed by the laws of the State of Tennessee and applicable United States federal law, without regard to conflict-of-law rules. Any dispute relating to these terms or the service will be brought in the state or federal courts located in Tennessee, and you and we consent to the jurisdiction of those courts. Before filing a claim, please contact support so we can try to resolve it informally. Nothing in this section limits consumer protections that apply where you live and can’t be waived.
11. Changes and contact
We may update these terms as the service changes. We’ll tell you about material changes through the service or another appropriate notice before they take effect where required. If you don’t accept updated terms, stop using the service and cancel any renewal. Questions, billing help and notices: support@familyscoop.app.
See our Privacy Policy and the Google API Services User Data Policy.